Last Updated: 04/01/2026.
1. Introduction
Magnolia Home Xperts respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and disclose the personal information you provide to us through our website and in the course of providing our services.
We operate our business in compliance with applicable Texas law, including the Texas Data Privacy and Security Act (TDPSA), where applicable.
2. Information We Collect
We collect personal information directly from you when you:
- Fill out forms on our website (e.g., contact forms, request a quote).
- Communicate with us via phone, email, or other means.
The categories of personal data we collect are:
| Category of Personal Data | Specific Data Collected |
| Identifiers | Name, Phone Number, Email Address, Physical Address (Street, City, State, Zip Code). |
We do not knowingly collect “Sensitive Personal Data” as defined under the TDPSA (such as racial or ethnic origin, religious beliefs, health diagnosis, or precise geolocation) without first obtaining your clear consent.
3. How We Use Your Information (Purpose of Processing)
We use the personal information we collect for the following business purposes:
- To Provide Services: To fulfill your requests for information, schedule appointments, provide estimates for services, and complete the home expertise services you request.
- Communication: To respond to your inquiries, send service-related updates (e.g., appointment confirmations), and provide customer support.
- Marketing (with your consent): To send you promotional materials, newsletters, and offers about our services if you have specifically consented to receive them.
- Internal Operations: To maintain and improve our website, manage our business operations, and for record-keeping purposes.
4. Disclosure of Your Information
We do not sell your personal information (Name, Phone Number, Email Address, and Address) to third parties for monetary consideration.
We may disclose your personal information to the following categories of third parties only when necessary for our business operations:
- Service Providers: Third-party companies or individuals who perform services on our behalf, such as IT providers, website hosting, and email communication platforms. These service providers are obligated to protect your data and only use it for the purposes we define.
- Legal Compliance: When required to do so by law or in response to valid requests by public authorities (e.g., a court order or subpoena).
5. Data Security
We implement reasonable technical and organizational security measures to protect the personal information we collect and process. However, please remember that no method of transmission over the Internet or method of electronic storage is 100% secure.
6. Your Rights Under Texas Law (TDPSA)
If you are a resident of Texas, the TDPSA grants you certain rights concerning your personal data, subject to certain exceptions. You have the right to:
- Right to Know/Access: Confirm whether we are processing your personal data and to access that data.
- Right to Correct: Request correction of inaccuracies in your personal data.
- Right to Delete: Request the deletion of personal data provided by or obtained about you.
- Right to Opt-Out: Since we state we do not sell your personal data, this right mainly applies if we process your data for targeted advertising. You have the right to opt out of the processing of your personal data for the purposes of targeted advertising.
To exercise any of these rights, please submit a verifiable consumer request using the contact information provided in Section 7. We will respond to your request within 45 days.
7. How to Contact Us
To submit a request to exercise your privacy rights, ask questions about this policy, or report a concern, please contact us via one of the following secure and reliable methods:
- By Email: info@mhxperts.com
- By Mail: 302 Melton St., Magnolia, TX 77354.
Right to Appeal: If we decline to take action regarding your request, you may appeal our decision by replying to the email or written notice we sent you. We will inform you of any action taken or not taken in response to the appeal within 60 days of receiving the appeal.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date at the top of the policy. You are advised to review this Privacy Policy periodically for any changes.